Our Promise
We want you to be completely happy with your order. If you receive a wrong, damaged or defective product, please contact us as soon as possible after delivery.
How to Request a Return
Contact our support team with your order number and clear photos of the product and packaging. Our team will review your request and guide you through the next steps.
Conditions
For hygiene reasons, opened or used skincare products can only be returned if they were damaged or defective on arrival. Products must be returned with their original packaging.
Refunds
Approved refunds or replacements are processed after the returned product has been checked by our team.
Contact
📞 01752-818656 (Hotline & WhatsApp) · 📧 skincare365.bd@gmail.com · Support hours: 10:00 AM – 9:00 PM, every day.
